07 3283 6301

Just Podiatry respects the privacy of every individual, user or third party utilising the services we offer.  We are committed to complying with the Australian Privacy Principles (APPs) in the Privacy Act 1988. In doing so, this Privacy Policy is available for you to understand the manner we collect, manage and disclose all data we gather.


Our current Privacy Policy is disclosed at the footer of every page on our site.  Any changes to this policy will be made available here. If you have any questions regarding our Privacy Policy please email us at info@justpoditry.com.au


Your personal information will not be shared with any party unless outlined in this Privacy Policy. 


Why do we collect personal information?Our site collects personal information about our users to understand and meet their needs, to conduct our activities and meet our legal obligations under section 39 of the Health Practitioner Regulation National Law Act. 


What personal information do we collect?Our site collects, uses and stores personal information that may include the following:


  • Name 
  • Date of birth 
  • Email address
  • Address
  • Phone numbers
  • Occupation
  • Medicare and Private Health fund details
  • Medical History
  • Bank and credit card details you provide through our website
  • Transaction details associated with the services we have provided to you
  • Information you have provided to us via surveys and questionnaires, including videos and photos; and 
  • Any additional information you provide directly through our clinics, website, email and phone conversations.


Please note, our site uses cookies to help provide the best user experience possible.


How do we collect personal information?Our site may collect personal information directly through the following methods:


  • New patient form,
  • Over the phone,
  • Our online booking pages,
  • Our online enquiry form; and 
  • Our online store.


Our site also collects personal data from third parties, such as:


  • Private health insurers
  • Hicaps, Hicaps Go and Medipass Solutions
  • Medicare Australia
  • Department of Veteran Affairs 
  • Medical professionals (such as podiatry centres, medical centres and physiotherapy centres); and 
  • Our current and previous affiliate companies.


Our site also collects personal information using third party database collection agents located overseas. These third party agents are likely to be located in:


  • The United States


How might we use personal information collected?Our Primary Purpose of collecting personal information is to provide you with a professional health service under the Health Practitioner Regulation National Law Act Generally, our site may use and disclose personal information for a range of purposes, including:


  • Provide products and services you have requested
  • Respond to our online forms and surveys
  • Gather clinical data for professional assessment (including videos, photos, medical imaging and referral letters)
  • Billing purposes
  • Direct email marketing
  • For research purposes to which you have consented 
  • Advise on the progress of an order or service
  • Advise of upcoming events, specials and sales
  • Develop and improve our website, products or services; and
  • Respond to complements and complaints.



Disclosure of personal information to third partiesWe do not sell, trade or licence any personal information you supply. We may disclose personal information to our following affiliates:


  • Website host
  • Medical record keeping cloud storage host
  • IT services; and 
  • Professional advisors 


We may also disclose personal information if it is required by law, or permitted by the Privacy Act.In the event Just Podiatry Pty Ltd is sold, merged or absorbed by another entity your personal information will be transferred with Just Podiatry Pty Ltd. 


How do we keep your personal information safe?The security of your personal data is of the upmost importance. We take reasonable actions to protect all personal information we hold from unauthorised access and misuse.  We do this by:


  • Requiring all third party providers to have appropriate security measures to keep personal information safe (for instance, all our cloud storage facilities) 
  • Limiting physical access to our premises
  • The use of electronic safeguards (such as, 2 factor authentication access to data); and 
  • Confidentiality agreements entered into by all employees.


Do we send personal information overseas?We do not send or share personal information to a recipient outside Australia.


How can you access the information we hold about you?Under the Privacy Act, you can request copies of your personal information, images and videos, clinical notes and reports. To request this information, please contact us in writing. We will only disclose personal information in accordance with the Privacy Act and we will require you to verify your identity and specify the information your require.We may also charge an administrative fee to cover the cost associated with the application (such as, locating, retrieving, reviewing and copying information requested and identify verification) 


Complaints and EnquiriesIf you have any queries or complaints about our Privacy Policy please contact us at info@justpodiatry.com.au or using the enquires from.

07 3283 6301


Copyright © 2016-2022 Just Podiatry - All Rights Reserved. Privacy Policy.